Privacy Policy

By visiting birchwood.com, you are accepting the practices described in this Privacy Policy. This Policy is subject to change without notice and you should revisit this site frequently for the most current version of our policy.

 

Our Pledge to You, Our Customer

 

Birchwood respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. Any information you give us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented. Information collected on our Web site is used by Birchwood.com, its subsidiaries, affiliates and authorized agents. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.Birchwood.com will not collect any personal information about you except when specifically and knowingly provided by you. Examples of personally identifiable information include full name, home address, e-mail address and phone number. Birchwood.com does automatically collect and analyze certain information from consumers, including the Internet protocol (IP) address used to connect your computer to the Internet; browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for. Birchwood.com will use reasonable efforts to include accurate and up-to-date information on this site. All users agree that all access to and use of this site and its content is at your own risk. Birchwood.com will not be liable for any damage arising out of your access to, use of, or inability to use this site, or any errors or omissions in the content thereof. The materials in this site are provided without warranties of any kind, either expressed or implied.

You may choose to provide us with access to certain personal information stored by third parties through social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By authorizing Birchwood.com to have access to this information, you agree that Birchwood.com may collect, store and use this information in accordance with this Privacy Policy.

 

Use of Your Information

 

Authorized Birchwood employees internally use information collected on our Web site for these purposes. We collect information to figure out how to improve our site by seeing which areas' features and products are most popular. We collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. We collect information to enable customers to participate in sweepstakes, contests and other activities on our Web site. If we collect any such information, we will only collect enough information to enable you to participate in the activity and no more. If we want to collect information for other purposes, we will inform you when we collect the information. Occasionally, Birchwood may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we publicly disclose the aggregate number of registered users of our Web site). However, Birchwood.com does not share any personal information about any particular customer with unrelated third parties. (We may do so in the unlikely event that we believe that disclosure of such information is reasonably necessary to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request, (ii) detect, prevent, or otherwise address fraud, security or technical issues, or (iii) protect against harm to the rights, property or safety of Birchwood, its users or the public.)

Please contact us at the address below for any additional questions about the management or use of personal data.

 

Maintenance of Accurate Information

 

Procedures have been established to ensure that our product and promotional information is current and accurate in keeping with reasonable standards. We are committed to respond to requests to correct inaccurate information in a timely manner.

 

Third-Party Sites

 

Our site contains links to other sites whose information practices and privacy policy may be different from our own. Visitors should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

 

Questions and Comments

 

We regularly review our compliance with this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy or Birchwood's treatment of personal information, or if you see anything on our Web site that you feel is inappropriate, please contact us by clicking here or at:

Birchwood

4770 46th Avenue SE

Calgary, Alberta, Canada.

Telephone (403) 571-7220

 

Changes to this Privacy Policy

 

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.